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Essentials Of Crm: A Guide To Customer Relationship Management

By:

Bryan Bergeron

Material type: Text

Text

TextPublication details: John Wiley & Sons ©2002ISBN:

9780471206033

DDC classification:

658.812/BER

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Book	Sarawak Skills Kuching Library	658.812/BER (Browse shelf(Opens below))	1	Available		10072207

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Previous	658.8101/REE Developing A Stategic Marketing Plan	658.8102/MCL The Zero-Turnover Sales Force:How To Maximize Revenue By Keeping	658.812/ALE The C.R.M Pocketbook	658.812/BER Essentials Of Crm: A Guide To Customer Relationship Management	658.812/BIS Relationship In Marketing : Concept, Theories And Cases	658.812/BRO Strategic Customer Care	658.812/BRO Strategic Customer Care; An Evolutionary Approach To Increasing Customer Value And Profitability	Next

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