Ramneek Kapoor,  Justin  Paul,  Biplab Halder <br/><br/>
Services Marketing : Concpets & Practice 

 -   Tata Mcgraw Hill  ©2011 
<br/><br/><label>ISBN: </label>9780070700697  3939 
<br/><br/><label>Dewey Class. No.: </label>658.5/KAP