Dr. Rick Brinkman,  Dr. Rick Kirschmer <br/><br/>
Dealing With People You Can't Stand:How To Bring Out The Best In People At Their Worst 

 -   Mcgraw Hill  ©2002 
<br/><br/><label>ISBN: </label>9780071379441  67.867.8 
<br/><br/><label>Dewey Class. No.: </label>158.2/BRI