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1.
Customer Service Training / Includes All The Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training ; by Kimberly Devlin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ATD Press ; August 19, ©2015
Availability: Items available for loan: Kenyalang Ilmu Miri Library (1)Call number: 658.31245/DEV. Sarawak Skills Kuching Library (1)Call number: 658.31245/DEV.

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2.
A practical guide to the employment Act 1955 : employment (part-time employees) regulations 2010 : employment (termination and lay-off benefits) regulations 1980 / T. Balasubramaniam, Dharmen Sivalingam, Anna Balasubramaniam ; Edited by Norazah Abd Malek. by
Edition: 2nd Edition Incorporating the Employment (Amendment) Act 2022
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Ampang, Selangor : CLJ Malaysia Sdn. Bhd., 2023
Availability: Items available for loan: Kenyalang Ilmu Miri Library (2)Call number: 344.595011/BAL, ...

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