| 000 | 00438nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241206s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9781601630131 _c48 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a658.81/BAI | ||
| 100 | _a Keith Bailey, Karen Leland | ||
| 245 | 0 | _aCustomer Service In An Instant | |
| 260 |
_b Career Press _c©2008 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c15696 _d15696 |
||
| 003 | OSt | ||
| 005 | 20241206223232.0 | ||