| 000 | 00435nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241206s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9781572483637 _c59.9 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a381.3/RUB | ||
| 100 | _a Janet Rubel | ||
| 245 | 0 | _a101 Complaint Letters That Get Results | |
| 260 |
_b Sphinx Publishing _c©2003 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c16119 _d16119 |
||
| 003 | OSt | ||
| 005 | 20241206223240.0 | ||