| 000 | 00465nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241206s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9780471206033 _c119.8 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a658.812/BER | ||
| 100 | _a Bryan Bergeron | ||
| 245 | 0 | _aEssentials Of Crm: A Guide To Customer Relationship Management | |
| 260 |
_b John Wiley & Sons _c©2002 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c16925 _d16925 |
||
| 003 | OSt | ||
| 005 | 20241206223258.0 | ||