| 000 | 00775nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20240326153326.0 | ||
| 008 | 240325b |||||||| |||| 00| 0 eng d | ||
| 020 |
_a9781562869687 _cRM 330.72 |
||
| 040 |
_beng _cSSK library _erdacontent |
||
| 082 | _a658.31245/DEV | ||
| 100 | _aDevlin, Kimberly | ||
| 245 |
_aCustomer Service Training / _bIncludes All The Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training ; _cby Kimberly Devlin. |
||
| 260 |
_bATD Press ; _cAugust 19, ©2015. |
||
| 300 |
_axviii, 88 pages : _billustrations ; _c29 cm. |
||
| 500 | _aIncludes about ATD | ||
| 546 | _aEnglish. | ||
| 650 | _aCustomer services | ||
| 650 | _aEmployees | ||
| 700 | _aKimberly Devlin. | ||
| 942 |
_2ddc _cBOOK _n0 |
||
| 999 |
_c18 _d18 |
||