| 000 | 00429nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241217s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a1572483636 _c0 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a371.3/RUB | ||
| 100 | _a Janet Rubel | ||
| 245 | 0 | _a101 Complaint Letters That Get Results | |
| 260 |
_b Sphinx Publishing _c©2003 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c18921 _d18921 |
||
| 003 | OSt | ||
| 005 | 20241217112712.0 | ||