| 000 | 00522nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 241217s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9780071110921 _c79.8 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a658 PIT.4 | ||
| 100 | _a James A. Fitzsimmons & Mona J. Fitzsimmons - | ||
| 245 | 0 | _aService Management: Operations, Strategy, And Information Technology | |
| 250 | _a4th ed | ||
| 260 |
_b Mcgraw-Hill/ Irwin _c©2004 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c22430 _d22430 |
||
| 003 | OSt | ||
| 005 | 20241217112838.0 | ||