| 000 | 00450nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241217s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9781903776001 _c0 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a658.812/NEW | ||
| 100 | _a Tony Newby & Sean Mcmanus | ||
| 245 | 4 | _aThe Customer Service Pocketbook | |
| 260 |
_b Management Pocketbooks Ltd _c©1991 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c27050 _d27050 |
||
| 003 | OSt | ||
| 005 | 20241217113040.0 | ||