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| 008 | 241127s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9781856175227 _c211.8211.8 |
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| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a658.812/BUT | ||
| 100 | _a Francis Buttle | ||
| 245 | 0 | _aCustomer Relationship Management: Concepts And Technologies | |
| 250 | _a2th ed. | ||
| 260 |
_b Elsevier _c©2009 |
||
| 942 |
_22ddc _cBOOK _nNo |
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| 999 |
_c9753 _d9753 |
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| 003 | OSt | ||
| 005 | 20241127152814.0 | ||