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Customer Service Training / Includes All The Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training ;

Devlin, Kimberly

Customer Service Training / Includes All The Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training ; by Kimberly Devlin. - ATD Press ; August 19, ©2015. - xviii, 88 pages : illustrations ; 29 cm.

Includes about ATD

English.

ISBN: 9781562869687 RM 330.72

Subjects--Topical Terms:
Customer services
Employees

Dewey Class. No.: 658.31245/DEV

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